Terms and Conditions for SellDo

Last Updated: June 23, 2025

Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the SellDo mobile application (the "Service") operated by SellDo ("us," "we," or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Definitions

• Service: Refers to the SellDo mobile application and any related websites, services, and functionalities provided by SellDo.
• User: Refers to any individual accessing or using the Service, including Customers, Providers, and Servicemen.
• Customer: An individual or entity who uses the Service to book or request services from Providers and Servicemen.
• Provider: A business or individual who offers services through the SellDo platform.
• Serviceman: An individual who performs services booked through the SellDo platform, either as an employee of a Provider or as an independent service provider.
• Content: Refers to any text, images, videos, audio, or other material posted, uploaded, linked to, or otherwise made available on the Service by users or SellDo.

2. User Accounts

• Account Creation: To access certain features of the Service, you must register for an account. You agree to provide accurate, complete, and current information during the registration process and to keep your account information updated.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify SellDo immediately of any unauthorized use of your account. SellDo will not be liable for any loss or damage arising from your failure to comply with this security obligation.
• Eligibility: You must be at least 13 years old to create an account and use the Service. By creating an account, you represent and warrant that you are of legal age.
• Multiple Accounts: You may only create and maintain one user account for each role (e.g., one Customer account, one Provider account).

3. Service Description

SellDo provides a platform that connects Customers seeking various home services with independent Providers and Servicemen who offer such services. SellDo facilitates service bookings, communication, and payment processing but does not directly employ Providers or Servicemen. SellDo is not responsible for the quality or performance of services provided by Providers or Servicemen.

4. User Obligations and Conduct

• Lawful Use: You agree to use the Service only for lawful purposes and in accordance with these Terms.
• Prohibited Conduct: You agree not to:
  • Use the Service in any way that violates any applicable local, national, or international law or regulation.
  • Impersonate or attempt to impersonate SellDo, a SellDo employee, another user, or any other person or entity.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm SellDo or users of the Service.
  • Transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
  • Engage in any activity that interferes with or disrupts the Service (or the servers and networks which are connected to the Service).
• Customer Responsibilities: Customers are responsible for providing accurate service requests, ensuring a safe working environment for Servicemen, and making timely payments.
• Provider/Serviceman Responsibilities: Providers and Servicemen are responsible for providing high-quality services, maintaining necessary licenses and insurance, communicating effectively with Customers, and adhering to scheduled appointments.

5. Payments, Fees, and Refunds

• Service Fees: Customers agree to pay for services booked through the Service at the prices displayed at the time of booking.
• Platform Fees: SellDo may charge platform fees or commissions to Providers or Servicemen for services facilitated through the app. Such fees will be clearly communicated.
• Payment Processing: Payments are processed securely through third-party payment gateways. SellDo does not store your full payment card details on its servers.
• Refunds: Refunds are subject to SellDo's Cancellation Policy and other applicable policies.

6. Cancellations

Cancellations of booked services are subject to the terms outlined in SellDo's Cancellation Policy, which is incorporated into these Terms by reference. Please review the Cancellation Policy carefully for details regarding cancellation fees and refund eligibility.

7. Ratings and Reviews

• User Content: Users may be able to post ratings and reviews of services and other users ("User Content"). You are solely responsible for your User Content.
• Accuracy: You agree that your User Content will be accurate, truthful, and not misleading.
• License to SellDo: By posting User Content, you grant SellDo a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service and SellDo's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.
• Removal: SellDo reserves the right to remove any User Content at its sole discretion, especially if it violates these Terms or is deemed inappropriate.

8. Intellectual Property

• Service Ownership: The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of SellDo and its licensors. The Service is protected by copyright, trademark, and other laws of both Pakistan and foreign countries.
• Trademarks: Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of SellDo.
• License to You: SellDo grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal and commercial use (as a Provider or Serviceman) strictly in accordance with these Terms.

9. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by SellDo.

SellDo has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that SellDo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SELLDO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREON. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

SELLDO DOES NOT WARRANT THAT (I) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (III) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

SELLDO IS NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE, INCLUDING PROVIDERS AND SERVICEMEN. SELLDO DOES NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF SERVICES ADVERTISED OR PERFORMED BY PROVIDERS OR SERVICEMEN.

11. Limitation of Liability

IN NO EVENT SHALL SELLDO, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

12. Indemnification

You agree to defend, indemnify, and hold harmless SellDo and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms; or c) User Content posted on the Service.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country, e.g., Pakistan], without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

14. Dispute Resolution

Any dispute arising from or relating to the subject matter of these Terms shall be resolved through binding arbitration in accordance with the rules of a specified arbitration body, or mediation, or litigation in a specific court jurisdiction. The prevailing party in any action or proceeding to enforce these Terms shall be entitled to costs and attorneys' fees.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least One day' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

16. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Contact Us

If you have any questions about these Terms, please contact us:

• By email: ailabdolutions046@gmail.com